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Serene Premier Hotel, Hanoi
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Key details
About the Hotel
10C Yen Thai Street,
Hanoi,
Vietnam,
844,
Ha Noi Municipality
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Getting around
A list of all available modes of transport
City Centre
Hanoi400 m
Airports
Noi Bai International (HAN)
25.6
km
Cat Bi International (HPH)
121.3
km
Train
Ha Noi Railway station
1.1
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Rooms!
“The room was immaculate, giving me a fresh and welcoming atmosphere throughout my stay.” view full review
Relaxing Spa
“The spa facilities were exquisite, especially the hot stone massage that rejuvenated my entire body.” view full review
Delicious Breakfast
“The breakfast selection was excellent, featuring fresh pastries and a variety of cooked-to-order options.” view full review
Excellent Shower!
“The shower pressure was amazing, providing a refreshing experience after a long day.” view full review
General
Non-smoking rooms
Free Wi-Fi
Safe deposit box
24-hour reception
Lift
Guest Parking
Refrigerator
Services
Airport shuttle
Room service
Shoe shine service
Dining
Breakfast
Restaurant
Room features
Free Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Tea and coffee facilities
Mirror
Ironing facilities
Bathroom
Bathroom telephone
Self-catering
Refrigerator
Media
Hi-Fi
Television
In-room computer
HBO available
Telephone
Mobile phone charger
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
10C Yen Thai Street,
Hanoi,
Vietnam,
844,
Ha Noi Municipality
Map view
10C Yen Thai Street,
Hanoi,
Vietnam,
844,
Ha Noi Municipality
City landmarks
Quoc Tu Giam Street Dong Da District
Temple Of Literature
1.1
km
Monument
Ho Chi Minh Mausoleum
2.8
km
Museum
Vietnam Military History Museum
1.1
km
Museum
Vietnamese Women's Museum
1.6
km
Castle
Thang Long Imperial Citadel
1.1
km
cnr P Hang Buom & P Hang Giay
Bach Ma Temple
1.2
km
Pagoda
One Pillar Pagoda
2.8
km
Museum
Vietnam National Museum of History
2.2
km
56 Hang Chieu Dong Xuan
Old City Gate
1.2
km
Monument
Flag Tower of Hanoi
1.1
km
Museum
Vietnam Fine Arts Museum
1.1
km
Square
Ba Dinh Square
1.8
km
Pagoda
Tran Quoc Pagoda
2.1
km
Theatre
Opera House
2.2
km
Tran Nhat Duat Street
Long Bien Bridge
2.4
km
Church
Cua Bac Church
1.8
km
Park
Lenin Park
1.1
km
Mall
Trang Tien Plaza
1.6
km
Thien Quang Lake
1.6
km
Event hall
Friendship Cultural Palace
2.0
km
73 Quan Su St
Quan Su Temple
1.6
km
Nearby
Museum
Hoa Lo Prison
420 m
Church
Saint Joseph Cathedral
420 m
Dinh Tien Hoang St.
Temple of the Jade Mountain
420 m
Library
Hoan Kiem Lake
420 m
Hang Duong
Hanoi Night Market
420 m
Lake of the Restored Sword
420 m
Theatre
Thang Long Water Puppet Theatre
420 m
87 Ma May Street Hoan Kiem District
Ancient House
420 m
75 Dinh Tien Hoang Street
Post Office Ha Noi
420 m
Restaurants
Bun Bo Nam Bo
130 m
67 Hang Dieu
Bun Cha Nem Cua Be Dac Kim
150 m
67 Duong Thanh Street Old Quarter
Mr. Bay Mien Tay Restaurant
120 m
79 Hang Dieu Street
Dong Thinh Nha Hang Mien Luon
110 m
87 Hang Dieu
Xoi Ba Thao Bistro
90 m
41_A Duong Thanh,Hanoi
NewDay Patisserire & Coffee
160 m
63 Hang DIeu Hoan Kiem
New Day Restaurant
910 m
72 Ma May Hoan Kiem
Tung's Kitchen Vietnamese Cuisine & Cooking Class
90 m
20 Hang Non Hang Gai Ward
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
central location
homely service
cleanliness
facility improvement
8.8/10
Great
Rooms
8.3
Location
9.3
Service
9.1
Dining
8.3
Guest reviews
8.8/10
based on 10 reviews
9.2
9.2/10 based on 401 reviews
Suzanne
United Kingdom,
April
2024
8.8/10
The hotel rooms are just what is needed, really helpful staff, and a great breakfast each day. The rooms were very clean, homely, and comfortable, but lacked enough power outlets. The location is excellent, close to Hanoi's main sightseeing areas and convenient to attractions. The dining experience was absolutely delicious, made to order, and worth waking up for. The facilities are super clean with good facilities but not have enough power outlets.
Rooms
8.0
The rooms were very clean, homely, and comfortable. Lacked enough power outlets.
Service
9.0
The staff are fantastic, particularly Jenny, who was like an older sister, fussing to make sure we had all that we required. Jack was also very friendly and helpful advising us on what to do while in Hanoi.
Location
10.0
The location is excellent, in Hanoi's old quarter, a short walk from Hoan Kiem Lake, and most of the other main sightseeing areas.
Dining
9.0
The dining was also very tasty and definitely worth waking up for. Absolutely delicious and made to order.
Facilities
8.0
The facilities are super clean with good facilities but not enough power outlets.
Fred
United Kingdom,
April
2024
8.2/10
The hotel is a lovely, quiet haven in the central location of the old town. The rooms were cool and quiet but could have been a little cleaner. The service was super nice and friendly, with top-notch and extremely welcoming staff, especially Rose, who made the stay very homely. The location is excellent, nestled in Hanoi's old quarter, away from the buzz of the streets but still close to main sightseeing areas. The dining experience was very good, with freshly prepared dishes using local ingredients. The facilities were satisfactory but could use some improvement.
Rooms
8.0
The rooms were lovely, cool, and quiet but could have been a little bit cleaner.
Service
9.0
The service was top-notch and extremely welcoming, with super nice and friendly staff who remembered guests' names, making the stay feel homely.
Location
9.0
The hotel is excellently located in Hanoi's old quarter, a short walk from Hoan Kiem Lake and main sightseeing areas, offering the right balance of convenience and tranquility.
Dining
8.0
The dining experience was very good, with dishes prepared to order using fresh, local ingredients.
Facilities
7.0
The facilities were satisfactory, with room for improvement.
central location
cleanliness
Gordon
United Kingdom,
January
2024
8.8/10
The hotel is a great basic option in the heart of Hanoi, offering clean rooms with all the necessary amenities. The staff goes above and beyond to assist guests but could improve in certain areas. The location is ideal for exploring the city easily. The dining experience is satisfactory, and the overall facilities are good for a comfortable stay.
Rooms
9.0
The rooms were clean and the bathrooms had all the necessary amenities. Highly recommend for a good basic hotel in the middle of Hanoi.
Service
9.0
The service was exceptionally helpful and friendly, with staff willing to assist with various arrangements and requests.
Location
10.0
The hotel is perfectly situated in the buzzing area of the Old Quarter, making it convenient to explore the city's major attractions.
Dining
8.0
The dining experience offers a good choice of dishes with fresh local ingredients and quick service.
Facilities
8.0
The hotel provides all the necessary facilities for a comfortable stay, ensuring guests have a pleasant experience.
William
United Kingdom,
December
2023
8.2/10
I had a pleasant stay at Serene Premier Hotel. The rooms were spacious and comfortable, although I expected a bit more considering the high ratings from other guests. The central location was convenient with all the comforts I needed, but it didn't stand out as exceptional.
Rooms
7.0
The rooms were spacious and comfortable.
Service
9.0
The staff was very friendly and helpful during my stay. I received excellent service that made my experience enjoyable.
Location
9.0
The hotel's location in Hanoi's old quarter was excellent, making it easy to access Hoan Kiem Lake and other sightseeing areas. The proximity to nice restaurants and stores added to the convenience.
Dining
8.0
The dining experience was delightful with fresh and delicious dishes made to order. The menu selection was a refreshing change from typical buffets.
Facilities
8.0
The hotel provided good facilities that enhanced my stay. Everything was well-maintained and contributed to a comfortable environment.
Friendly staff
Room comfort
Johnny
United Kingdom,
December
2023
8.8/10
The hotel in Hanoi was delightfully spacious and clean, though charging ports are in somewhat odd locations close to the floor. It could have been a little bit cleaner and lacked enough power outlets. The location is excellent, very central with good shopping spots and nice places to eat nearby. The service by the hotel staff was very nice, they even bought a birthday cake for us, and the room service, airport shuttle, and shoe shine service were very helpful and polite. The dining experience was also very tasty and definitely worth waking up for, with an enormous and delicious selection, although it is below street level. The facilities turned out to be tremendous, quiet but next to interesting sights.
Rooms
8.0
The rooms were delightfully spacious and clean, though charging ports are in somewhat odd locations close to the floor. It could have been a little bit cleaner and lacked enough power outlets.
Service
9.0
The service by the hotel staff was very nice, they even bought a birthday cake for us, and the room service, airport shuttle, and shoe shine service were very helpful and polite.
Location
9.0
The location is excellent, very central with good shopping spots and nice places to eat nearby.
Dining
9.0
The dining experience was very tasty and definitely worth waking up for, with an enormous and delicious selection, although it is below street level.
Facilities
9.0
The facilities turned out to be tremendous, quiet but next to interesting sights.
Tom
United Kingdom,
November
2023
8.8/10
I truly enjoyed my stay at this hotel. The rooms were very clean, functional, and equipped with all amenities, although it was a bit stuffy with a faint smell of cigarettes which was a pity. The service was exceptional, from providing codes for safe transportation to going the extra mile to change our tickets. The location was perfect, within easy walking distance to all city attractions. The dining experience was brilliant, with a la carte options made to order and delivered right to our room. The facilities were top-notch and exceeded my expectations.
Rooms
8.0
The room was very clean, homely, and comfortable, with complementary water and fruit.
Service
9.0
The staff consistently went above and beyond, offering great assistance and even physically going to the Theatre to change our tickets.
Location
9.0
The hotel's location on a side street in the Old Quarter was ideal, close to street markets, restaurants, and shops.
Dining
9.0
The dining experience exceeded my expectations with every dish freshly made to order.
Facilities
9.0
The facilities were top-notch, enhancing my overall stay at the hotel.
Joseph
United Kingdom,
September
2023
9.0/10
The hotel rooms were on the smaller side but had everything we could possibly need, including air conditioning, a great shower, fast wifi, complimentary tea, and fresh fruit. It was a quiet haven from the buzz of the streets below. The service was extremely friendly and accommodating, setting a new standard for me. The location in Hanoi's Old Quarter was very central, making it convenient for shopping, food, and sightseeing. The dining experience was lovely with a good selection of dishes. Overall, a great value for money with modern facilities and helpful staff.
Rooms
9.0
The rooms had good aircon, nice bathrooms, and comfortable beds. They were on the smaller side but had everything we could possibly need, including air conditioning, a great shower, fast wifi, complimentary tea, and fresh fruit. It was a quiet haven from the buzz of the streets below.
Service
10.0
The service was exceptional with staff who know Hanoi and provide everything from restaurant recommendations to crisis liaison interpreting on demand. They were extremely friendly and accommodating.
Location
9.0
The location in Hanoi's Old Quarter was very central for everything you need to see and do in Hanoi. It helped make our visit with our 2.5-year-old son a bit easier as we could easily walk around and explore the area.
Dining
8.0
The dining experience was lovely with a good selection of dishes created freshly for us. It was a la carte with a range of choices.
Facilities
9.0
The facilities were modern and well-maintained, offering everything we needed during our stay.
friendly staff
small rooms
Paul
United Kingdom,
September
2023
8.2/10
During our recent trip, the hotel provided clean and comfortable rooms, though they were on the smaller side. Despite this, the rooms had everything we could possibly need, including air conditioning, a great shower, fast wifi, complimentary tea, and fresh fruit. The service was exceptional, with friendly and obliging staff who were extremely helpful. The location was incredibly central, within walking distance of many major attractions. The dining experience was not buffet-style but still very good, offering tasty filling ala carte breakfast options. Overall, the facilities provided were satisfactory, making our stay enjoyable.
Rooms
8.0
The rooms were clean and comfortable, though on the smaller side.
Service
9.0
The service was exceptional, with friendly and obliging staff who were extremely helpful.
Location
9.0
The location was incredibly central, within walking distance of many major attractions.
Dining
8.0
The dining experience was not buffet but still very good, with tasty filling ala carte options.
Facilities
7.0
The facilities provided were satisfactory, making our stay enjoyable.
Craig
United Kingdom,
September
2023
8.6/10
The hotel is tucked away down a side street, making it slightly harder to find initially, but the quiet ambiance is perfect for work and rest. The rooms are comfortable with modern clean bathrooms. The 8th-floor setting offers a peaceful atmosphere and an interesting city view. The spacious and clean rooms, coupled with a fantastic a la carte breakfast experience, stood out, minimizing food wastage.
Rooms
9.0
The rooms are clean, spacious, and comfortable with modern bathrooms. The quiet setting on the 8th floor provides a peaceful stay with a unique city view.
Service
9.0
The service was exceptional, with staff going above and beyond to make guests feel welcome and provided valuable assistance, including personalized attention and seamless processes.
Location
9.0
The hotel's location within the old quarter of Hanoi is convenient and within walking distance to key attractions and facilities. The caring staff facilitated an early check-in and accommodated guests' needs effectively.
Dining
8.0
The dining experience was excellent, with a wonderful menu and an 'eat as much as you like' style that impressed. However, the menu size may become repetitive after a few days.
Facilities
8.0
The hotel offers a range of facilities that enhance the guest experience, ensuring a comfortable and enjoyable stay.
Dean
United Kingdom,
May
2023
9.0/10
I was pleasantly surprised by this hotel. The rooms were well insulated for noise, making my stay quiet and peaceful. I especially appreciated the clean and comfortable en-suite that provided a perfect place to refresh after a long journey from Ha Long Bay to Sapa. The spacious room was always spotless, and the fresh fruit daily was a nice touch. The service was exceptional, with the staff being incredibly helpful and kind. I felt truly welcomed during my stay, and the smooth transitions they provided made my trip much easier. The hotel's location was superb, right in the heart of the Old Quarter, close to all the attractions and surrounded by wonderful restaurants. Although the dining options were not buffet style, the a la carte breakfast was delicious and filling. The facilities were top-notch, ensuring I had everything I needed for a comfortable stay.
Rooms
9.0
The rooms were comfortable and decent in size with clean en-suites.
Service
9.0
The staff at this hotel are incredibly helpful and kind.
Location
10.0
The hotel's location in the Old Quarter was perfect, close to all the sights and wonderful restaurants.
Dining
8.0
The dining experience was delightful with tasty, filling a la carte breakfast options.
Facilities
9.0
The facilities provided everything I needed for a comfortable stay.